🔍 Frequently Asked Questions (FAQ)

🗺️ Finding Shows
Q: How do I find card shows near me? A: Open the app and allow location access. Shows within your selected radius (25, 50, 100, or 200 miles) will appear automatically. You can also search by ZIP code in your profile settings.

Q: I don't see any shows in my area. What's wrong? A: This could mean:

No shows are scheduled in your area for the next 30 days
Try expanding your search radius in settings
Check back regularly - we add new shows weekly!
Q: How current is the show information? A: We update show listings daily and work directly with organizers to ensure accuracy. If you find outdated info, please report it!

📱 Account & Profile
Q: Do I need an account to use the app? A: Yes! Creating a free account lets you:

Save favorite shows
Set your home location
Access want lists (with premium features)
Get personalized recommendations
Q: How do I change my home location? A: Go to "My Profile" → Edit Profile → Update your ZIP code. This will change your default search location.

Q: I forgot my password. How do I reset it? A: On the login screen, tap "Forgot Password" and enter your email. We'll send you a reset link.

⭐ Favorites & Want Lists
Q: How do I save shows I'm interested in? A: Tap the star icon ⭐ on any show to add it to your favorites. View all saved shows in the "My Favorites" tab.

Q: What are want lists and how do they work? A: Want lists let you share what cards you're looking for with other attendees. This feature helps you connect with dealers and collectors who have what you need!

Q: Who can see my want lists? A: Only MVP Dealers and Show Organizers at shows you're attending can see your want lists. Regular attendees cannot see them.

🎫 For Dealers & Organizers
Q: How do I become an MVP Dealer? A: Upgrade your account in "My Profile" → "Subscription Settings". MVP Dealers can:

See attendee want lists
Share what they're selling
Get featured placement in search results
Q: How do I add my show to the app? A: Contact us at info@cardshowfinder.app with your show details. We'll get it added within 24 hours.

Q: Can I edit my show information after it's posted? A: Yes! Contact us with any changes and we'll update your listing immediately.

🔧 Technical Issues
Q: The app won't load shows or seems stuck. A: Try these steps:

Check your internet connection
Close and reopen the app
Make sure you've allowed location permissions
Restart your phone if needed
Q: Maps aren't working properly. A: Ensure you've grante# 📞 Support & FAQ

🤔 Frequently Asked Questions
Getting Started
Q: What is Card Show Finder? A: Card Show Finder helps trading card collectors, dealers, and enthusiasts discover card shows happening near them. Find baseball cards, Pokémon, sports cards, and more!

Q: Is the app free? A: Yes! Card Show Finder is free to download and use. Some premium features are available for MVP Dealers and Show Organizers.

Q: What devices does it work on? A: Card Show Finder works on iPhone and Android phones. We support iOS 12.0+ and Android 6.0+.

Using the App
Q: How do I find shows near me? A:

Allow location access when prompted
Set your search radius (25, 50, 100, or 200 miles)
Browse shows on the map or in list view
Filter by date range to find upcoming events
Q: Can I save shows I'm interested in? A: Yes! Tap the ⭐ star icon on any show to add it to your favorites. Access your saved shows anytime from the Favorites tab.

Q: How do I update my location? A: Go to your Profile and update your home ZIP code. This helps us show you the most relevant nearby shows.

Account & Profile
Q: Do I need to create an account? A: Yes, creating an account lets you save favorite shows, manage your want lists, and access all features.

Q: How do I reset my password? A: On the login screen, tap "Forgot Password" and enter your email. We'll send you a reset link.

Q: Can I change my email address? A: Currently, email changes require contacting support. We're working on making this easier!

Want Lists & Premium Features
Q: What are want lists? A: Want lists let you share what trading cards you're looking for. Other users at shows can see what you need and help you find those cards!

Q: Who can see my want lists? A: MVP Dealers and Show Organizers can see attendee want lists at shows where you're both registered. Regular attendees cannot see other attendees' lists.

Q: What's the difference between regular and MVP Dealer accounts? A:

Regular: Find shows, save favorites, create want lists
MVP Dealer: All regular features PLUS see attendee want lists, promote your inventory to attendees
Technical Issues
Q: The app won't load shows near me A:

Check your internet connection
Make sure location permissions are enabled
Try refreshing by pulling down on the list
If issues persist, contact support
Q: I can't scroll on the Collection screen A: This was fixed in version 1.0.2. Please update your app through the App Store or Google Play.

Q: The map isn't working A:

Enable location permissions in your phone settings
Check your internet connection
Try restarting the app
Contact support if the problem continues
📧 Contact Support
Need More Help?
Email us: info@csfinderapp.com

Response time: We typically respond within 24 hours on business days.

Include in your message:

Your device type (iPhone/Android)
App version (found in Settings)
Description of the problem
Screenshots if helpful
Report a Bug
Found something broken? Help us fix it!

Email: info@csfinderapp.com

Please include:

What you were trying to do
What happened instead
Your device and app version
Steps to reproduce the issue
Feature Requests
Have an idea to make Card Show Finder better?

Email: info@csfinderapp.com

We love hearing from our users! While we can't implement every suggestion, we read every message and consider all feedback for future updates.

🏪 For Show Organizers
Q: How do I get my show listed? A: Email us at info@csfinderapp.com with your event details:

Show name and date
Venue name and address
Entry fee and hours
Contact information
Special features (food, parking, etc.)
Q: Can I update my show information? A: Yes! Contact us with any changes and we'll update your listing promptly.

Q: Is there a cost to list shows? A: Basic show listings are free. We offer premium promotion options for show organizers who want additional visibility.

📱 Download & Updates
iOS: Search "Card Show Finder" in the App Store
Android: Search "Card Show Finder" in Google Play Store

Latest Version: 1.0.4
Last Updated: August 2025